Sales Assistant

Retail Gallery

£12.71 per hour

Thursday, 10am - 3pm (3-month contract)

Friday, 10am - 3pm (3-month contract)

Saturday, 9am - 5.30pm (12-month contract)

Applicants are invited to apply for 1, 2 or all 3 days.

Purpose

We’re looking for friendly and enthusiastic Sales Assistants to join our Retail Gallery team at MAKE Southwest. This is a great opportunity for someone who enjoys meeting people, has an interest in craft, and takes pride in delivering excellent customer service.

As a charity, every sale and visitor interaction helps support our mission to champion makers, craft, and creativity across the region.

You’ll help support the sale of beautiful craft by our Maker Members and encourage visitors to engage with our exhibitions, events, and wider community.

Key Tasks

  • Welcoming visitors and providing a warm, helpful customer experience

  • Sharing information about our exhibitions, makers, and charitable mission

  • Supporting sales and helping customers discover unique craft

  • Using the till system (Shopify) to process purchases and wrap items

  • Keeping the gallery clean, tidy, and well presented

  • Opening and closing the gallery safely and securely

  • Responding to customer enquiries in person, by phone, or email

  • Following health and safety and organisational policies

  • Supporting the wider team with general tasks when needed

What We’re Looking For

  • Excellent customer service and communication skills

  • Confidence working with the public

  • A positive, reliable, and team-focused attitude

  • Basic IT and cash-handling skills

  • An interest in craft is desirable

If you enjoy working in a creative environment and being a team player, we’d love to hear from you. Please send your CV to hello@makesouthwest.org.uk noting what days you would like to apply for.

We will close the advert down once a suitable number of applications has been received.

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Job title: Sales Assistant

Team: Retail Gallery

Base: Riverside Mill, Bovey Tracey, Devon, TQ13 9AF

Responsible to: CEO

Available hours:

Thursday, 10am – 3pm (3 month contract)
Friday, 10am – 3pm (3 month contract)
Saturday 9am – 5.30pm (12 month contract)

Applicants are invited to apply for 1, 2 or all 3 days.